On 16th of April 2020 I have placed prepaid order number 41219395. Tracking USPS number is CY049183366US. As of today I did not receive the order. The only way to contact Biovea is via their web site where they list the alternatives and do not provide space for any addition of text. The is no phone number either. USPS shows shipping to Europe on 14th of June (two months after receiving the order). Our Post Office claims that they do not recognize that tracking number. Biovea lists a lot of good products which I would like to buy, but not before I get delivery of my first order. I hope that Biovea ether delivers or refunds. So far, based on my experience I can't recommend Biovea