i had to file a complaint to Cryptorecoveryltd.com to get my funds back
Biteclipse is a scam broker! the account manager were angry with me when he saw my withdrawal request, he always ask "why you withdraw"? "why you do not deposit"...? He cancelled my withdrawal requests many times without any reason, he told me to deposit before get money back, tried to delay, lier, many times he told me he already transferred money to my wallet, but he can not prove that. They are a really bad broker, bad behavior, we should stay away from this scammer.