A friend recommended B & B to me and the personalized print as a cool idea to get for my husband to celebrate our anniversary. It was very easy to place my order, they responded quickly with a proof for me to review. I had some changes (changed my mind about something) that they kindly incorporated. And they went WAY above and beyond to expedite the shipment without me even asking so it actually arrived on the day. I'd placed the order expecting it wouldn't arrive on time (because I left it late), but they saved the day. Thanks so much!!! A+++ And my husband really loved the print. Very happy.