I tend to come from the school of thought that sticks to: "if you have nothing good to say then say nothing", preferring to ignore and/or not repeat or do the same thing again. However, I'm so disappointed by the whole service (or, lack of) from Blim & Blum, I've changed my mind. I had to chase them for the item I ordered (Walking Down the Aisle & First Dance music sheets), more than once after not getting a response the first time, resulting in missing the 1st wedding anniversary date it was bought for and ordering weeks in advance. Allegedly, someone had "tried to call me" about one of the choices at some stage, however, I had no missed calls or any voice message left. When I did get a response and asked what the hold up was, I was eventually told that someone had "just forgot" to send it out. Despite, that I thanked them for their honesty and waited for the item to arrive. I eventually received the goods but had to go back to them again 3 days ago as the recipient (a musician and teacher) says the score for one of the songs is incorrect. The music score for this song has no lyrics as Blim & Blum advised they were unable to produce a music and lyrics sheet, in this case (which I agreed to, as long as it was the correct artist and song) I was promised someone would look at it and get back to me later that evening - I'm still waiting. Waste of money (£30) and time.