Terrible experience. Placed an order for £80 for 2 large prints, after placing my order I had no email communications for several days so chased with two emails and a live chat message- no reply, took to Instagram and they replied instantly saying they hadn’t received my emails but prints should arrive tomorrow. They arrived separelty to the frames and the ‘prints’ were no more than a2 sheets of paper I could have printed myself, so obviously as soon as I put them in the frame they creased and looked awful. Annoyed I sent the pictures to the company, again through instagram and asked for a refund. They arranged their courier to come pick it up, after chasing, and I worked from home to wait for this and then confirmed when it was collected by Parcelforce, they said they should have it back within 48 hours and would arrange refund. A week later I emailed as no contact or refund, no response from email so again went to Instagram- replied straight away saying the frames needed inspecting and apparently the glass was smashed. I requested pictures- no reply, tried to call- no response and says I should email!! I have spoken to a friend who has advised where to take this if they don’t reply- which is likely, but all I can say is do NOT purchase from this poorly run company who have no idea how to treat customers.