I would definitely not recommend Blinds4Uk.
We read all the information on the website before we measured for our vertical blind. We measured extremely carefully but it arrived 3cm too short.
The main issue was that written in red lettering on the website it says ‘We will make the blind size to the measurements specified by you on order, less any deductions as outlined on the product information tab.’
The product information tab said: Height Deductions : Minus10mm
So we measured with the understanding that just 1cm would be taken off. But no… 4cm was taken off!! Although it is not mentioned in the height deduction section, an additional 3cm is taken off for the depth of the headrail. (In fact, this isn’t mentioned anywhere at all.)
When ordering online you are wholly reliant on the information on the website being accurate, and when it isn’t, and you end up out of pocket for something that is not your fault, it is annoying and upsetting.
Anyway, our blinds were too short, and cannot be used. Some of the louvres were also damaged.
The company aftersales was completely useless. They said the blinds were made to our specifications, which seems to be the way they respond to a lot of customers with a grievance, even though the measuring information they provide is incorrect and misleading.
After advice from a friend who is a consumer rights lawyer, we rejected the item, but the company refuse to do anything at all about it. Like lots of other people who have given poor reviews, we are now following the line of a report to trading standards and applying to our credit card for reimbursement.
The only good thing about the whole debacle is that this was just one blind we were testing to see how it looked before ordering over £1500 more blinds for our large conservatory. We had a lucky escape!
7 months ago
Blinds4uk has a
1.8
average rating
from
18
reviews
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