In March 2023 Jay Brown, of Blitz Mobile Apps, told me that his company could review my existing project and make recommendations for Improvement. Mr. Brown agreed on the phone and in an email to refund my money if things didn’t work out. I sent them the project upfront. They never acknowledged receiving it or working on it. Instead, after a month had passed, they demonstrated a navigational technique they were creating. I explained, again, that I did not want an app built. I have invested thousands of dollars and over 4 years in creating the app that I have sent to them. I explained that I have a project I want repaired. Repair is the first step of the project. The technicians, after a few more weeks and very little communication, then demonstrated another app function that they had built from scratch and did not mention my project or what I had hired them for. In an email dated August 8, 2023, I canceled the project and requested a full refund of my $2,750. They refused to refund my money. I have asked for it multiple times and they have still not agreed to refund my money. The California Attorney General has been informed and a complaint has been filed.