I’ll start this by saying I did receive a refund which is why the 2 stars instead of 1. I placed an order several weeks ago, and the day before it was set to be delivered I received notification saying it had been dispatched to Royal Mail and received a tracking number. It was due to be delivered yesterday, but as I checked the tracking for most of the day it never updated. So today, I tried checking the tracking again, only for the link no longer to be working. I reached out to them through their chat box, and was told my order would be delivered in 3 days. I asked why, and was told that unfortunately the ran out of stock. So, while apparently having no stock they dispatched my order. Then decided not to inform me they would be sending it late. Horrible service. I have seen countless reviews of things not showing up on time. What a waste of a flower company.