Arrangement was not delivered to the location requested (school office). The florist would not call me to discuss, but rather sent a one sentence email claiming delivery was made. I contacted BN and they checked with the florist that their husband made the delivery - handing the arrangement to "security" @ 7AM!! (There is NO "security" at this school and deliveries should be between 8/9:00-5:00) I requested BloomNation refund my money, and I was told I need to ask the florist. I ordered with BN, but they were telling me to take it up with the florist??? I was going to contact my CC company to dispute the charges as I paid for a product that wasn't received, but the next morning a pitiful arrangement was delivered. Not the upgraded quality I paid for. See picture attached...does it look like a $90 arrangement??? And now since SOMETHING was received I have no recourse. BUYER BEWARE!! You order with BloomNation but the florist has the control....and if they are not professional or downright deceitful the customer gets burned!