Not happy at all with this service, ordered balloons for my daughters 3rd birthday which we did not receive. Called to complain, to which I was told they would call me back... no response. Called again to be told that’s the risk of using Royal Mail. Royal Mail had them as being delivered but we 100% did not receive them, no balloons for my daughter and out of pocket by £19.95 might as well thrown my money down the drain. Reporting to The Consumer Ombudsman today!
Update: disgusting customer service, don’t appreciate losing £19.95 and being spoken to like I am unimportant (consumer is key?!) “once the parcel has left our site, we accept no liability” I have never heard anything so ridiculous in all my life.
Why doesn’t my review show on your page when I am one of 2 most recent reviews?
Currently seeking advice on what to do as it may only be £19.95 but that is MY hard earned cash which I have nothing to show for it!
I will not disappear unlike your balloons!
6 years ago
Bloonaway has a
4.8
average rating
from
3,210
reviews
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