We recently moved into the development at Blythe Valley Park in Solihull. The saleS staff where excellent, the onsite team for snagging and issues were good to a point but now that we have been put under the responsibility of head of customer care they couldn’t care less! Despite massive issues with our home, for example when the flooring company were at our property to fix down some lifting Amtico flooring, the boss let slip that the reason the flooring was starting to lift was because the floor had been incorrectly sealed before damp proofing. As a result the whole of the downstairs flooring needed replacing (kitchen, hall, utility, downstairs toilet) for several days no-one could walk on the floor so we had to make urgent arrangements for our young children and dog. We still have some outstanding issues which are spoiling our home and certainly not what we thought we would be having to deal with when we purchased. Our dream home has been badly tainted by the corner-cutting during construction and now the dreadful customer care. I would advise talking to some existing residents before buying a Bloor Home to get an accurate view of their experiences. Update: I have had a few people get in touch to discuss the problems we’re having who are in the process of looking to buy a Bloor Home, happy to discuss further.