Had an awful stay at the air bnb in Dartmouth. The inside not as photographed. The free on sight on parking was filled. The car had parked in a way that meant that the key safe was inaccessible. At this time tried to call both provided emergency numbers and received no answer. The flat had nothing left I'm in it. Not even a tea bag or hand soap. Overnight my guests clothes were dirtied when snails climbed over them. Tried contact numbers again and got no answer. After the reservation was finished I contacted the company that owns the location via the air bnb. I outlined my complaints and requested a refund. I was told that this was impossible as I did not contact them during the stay. avoid this company. expensive, poor product, worse customer service