First of all, I am a good, paying, I would say premium customer and before engaging with the sales in Mini BMW, I’ve been a big brand’s fan. I strongly warn you against buying anything from this company, I believe that the company is not only unprofessional but also does not fully align with the consumer’s legal rights. I feel cheated and maybe I’ve actually been cheated which was suggested by a few lawyers I consulted on the case. Below, please find the description of the process that I have experienced and which was used on me: 1. The local company’s salon offered to sell me a brand new car based on my configuration. 2. They proposed to me a lease plan with no initial financing which surprised me as I was prepared for the initial payment or even buying the car for cash. 3. I was pretty happy and decided to place an order - after all, why not, I even paid an upfront payment and signed the agreement. 4. A few days before getting a car and after few months wait, I received the information that they are not going to align to the agreement signed (just like this no big deal for them) and they will not sell me the car for the mentioned price and with the following terms, in fact, I need to pay even more money, they will not lease me the car without further payment and in fact, if I don’t want the car, they will not stick to the agreement and sell to somebody else. 5. I said ok, I planned some budget for the car, I was prepared for initial payment and despite the lawyers’ advice, I thought ok, let’s make a deal. 6. I signed the agreement, I got the car. 7. During signing the salesman promises there will be no more payments 8. When signing agreement, a next fee is added to the pricing which needs to be paid. 9. They offered me a fixed interest rate but once I signed the agreement it turned out that the signed rate is floating interest rate. 10. Once I signed the agreement, they quickly took the papers, acting like in some kind of “cheating house” or “fake loan company” - no time to read, just sign and go away and once I came back to them requesting the change of floating to fixed as agreed previously, they said sorry but this is already signed. I quoted my right to 14-day annulment which is granted to every citizen but received the information that they don’t have anything like this and I can go away. So basically, the process of buying a car in my case from the company I was fascinated with turned into a nightmare and was an experience straight from a medieval century. I’m a solid entrepreneur running a global business and I haven’t experienced anything of this kind, simply wanted to buy a car, cash, or lease. But I’ve been treated like garbage and like never before. I strongly warn you against using this company’s services or buying anything from this brand, I feel cheated and maybe I have been - I passed the case to my lawyer and I will be happy to share the evidence with other cheated customers.