Appalling service from local BMW Dealer, Marshall's and from BMW UK
I wanted to but a BMW i4 but before spending extensive money I wanted to have an extended test drive, even though this is offered on the BMW web site it would appear the Dealers do not wish to offer it - first complaint raised with the dealer management, and they didn't care.!
BMW UK then called me as they wanted feedback regarding my dealings with the local dealer, Marshall's and when I explained to them the service I had received, equally they also didn't care, but this was BMW Contact Centre. A complaint has been raised with BMW UK
Thankfully when you visit a Mercedes Benz dealer you receive a totally different style of service, Mercedes go out of their way to offer a quality Customer Service - thankfully now a drive a Mercedes... DO NOT BUY A BMW.!!
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