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Rohan Fernando
BMW are cheats. I will never ever buy a BMW again or recommend anyone to buy a BMW. I purchased a one year old BMW IX3 from BMW Park Lane in November 2022 and after one month noticed a loud screeching noise for the rear when braking. After around 10 months of communication and taking the car twice to the garage BMS reply was this "This sound occurring from your BMW iX3 has been reviewed by our BMW Technical Team and they’ve determined this to be a characteristic of your vehicle model." "Another answer from BMW After reaching out to our Customer Service Managers who are the highest point of escalation within BMW UK, they've advised we’re confident that the noise is standard and not able to be repaired as its concept based with no way of modifying the parts or braking system" My questions to BMW were as follows Please let me know whether it is "characteristic" to BMW LD21 ZVR or all the equivalent models? Please show me a few equivalent models which has this characteristic? If only the above vehicle/equivalent model is having this characteristic then it should be rectified as it is a factory defect? If the noise is standard please demonstrate other models which has this noise? They have not answered the questions and neither have rectified the issue Vehicle registration number LD21 ZVR - IX3
1 month ago
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