The online process is well done. Unfortunately I purchased the manual at Canadian Tire and spent two weeks studying it and performing the test at the end of each module (7 of them). Then I proceeded to do the sample exam at the end of the manual. Thought I was now ready to go online and do the official exam.....only to find out that I had to sit through the entire 7 modules being read to me followed by a test at the end of each and then I qualified to do the online exam. The manual NEEDS TO STATE UP FRONT THAT IT WILL BE NECESSARY TO GO THROUGHT THE ENTIRE 7 MODULES ON LINE, THE TESTS AND THEN THE EXAM. Instead, it states: The BOATsmart Study Guide is a comprehensive safe boating..............to prepare for the test and obtain your Pleasure Craft Operator Guide.