I found the process of going through the modules on line before writing the exam, time consuming and a little tedious. I had already read the book and will keep it on board for reference purposes. Granted, I only got 92% on the exam but would have found it helpful to know what questions I got wrong so that I could review that section. I had problems using my code from the pre purchased exam and had to have a representative from Boat Smart email me a new password to get into the programme. There was also an error in printing off my licence and also had to call to have the temp. licence emailed to me. That being said, both representatives were very help full and corrected the problems within minutes.