This course uses YouTube to display much of it's content. When you want to stop and look at the pictures a big banner goes across the course content showing you other available videos, this was sooooo annoying. I bought the family package and there was no way to stop and talk about things. The timing of the course was off, we did 60% of the course in 4 hours and it took 4 hours to do the rest of the course. This extra 2 hour delay meant the travel to use the card got delayed. Yup, poor planning on my part. When I finally took the test, there were things on the test I could not remember seeing. (A light pattern and the meaning of a specific marking on a buoy) Occasionally the timer would go past 0 to 24... hours and keep timing down. I would have to refresh the page to get it to start over, of course this would happen at the end of the first timeout so it doubled the time on those pages. Finally, got off on the wrong foot. I remembered it as boatsmart not outdoor smart and could not find the url to log into searching my passwords for boat.