The product I ordered had specific return details on the product page, in the product order, in the order email and even in the delivery email. All return details looked as part of the item I ordered. Once I recieved the item and realised that it wasn't what I needed I wanted to return and recieve a refund, pretty normal thing for almost all online shops and seemingly also very normal at bodyheal considering their almost overwhelming advertisement of return and refund possibilities. But no... no returns possible for this item ( eventho on the item page and all correspondence it seems no problem at all) and also no refunds whatsoever on any of the products from bodyheal. Its all only store credit at the most... NEVER a return in the form of money back to account. Bodyheal is very misleading about their return amd refund policies. Zero stars deserved and customerservice or support is just an automated return message. Don't buy here... not worth the hassle.