I ordered the Retro Butterfly Dress and it was not as the picture shows. The picture shows the dress having some sort of lining for the bottom and the top front of the dress. The dress came completely see through and when I tried to refund, I was told I was unable to, which was understandable as the dress was on sale I guess so I then tried to get an exchange as the dress was defective since it was missing a part of the dress. I have not gotten a response. It has been 3 days since my initial email with them. It says on the website 24/7 help via email. NOT TRUE. The phone number given never allows you to get through to someone, always says line is busy helping other customers and to contact by email then hangs up. VERY DIFFICULT to get a hold of them.