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Kim
I do a lot of online shopping and this is the only company I’ve been incredibly disappointed in the quality of the product and even more by the lack of customer service. I ordered 4 items six months ago and I only received 3 items. Two were see through, one was too big, one was too small, and one had a horrible smell to it. I asked the company on two different occasions when I would receive the final product. The company asked me to prove the items I ordered and which I had received, which I did with no problems. They claimed the courier system they used sent me all 4 items so they wouldn’t give me my money back for the item I NEVER received. I still do not have the item and I do not believe it was ever sent to me. This company has stolen from me and I have already told everyone I know never to order from them. Not worth the awful quality items or the worst customer service I’ve ever experienced in my life.
5 years ago
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Boho Factory has a 1.4 average rating from 529 reviews
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