Appalling levels of customer service. Line drops constantly. Poor signal. To get any assistance requires inordinate amount of time trying to get through by phone. Had enough and decided to cancel. Can only be done by phone. Have now tried on 6 separate occasions. Nobody answers the call. I do not have the kind of time available to sit on the phone all day hoping to be assisted. I've emailed a number of times and the response is, "sorry. You have to phone." I do not want the service. But it's impossible getting it cancelled. Think very carefully before you choose this company!