Wished I had read the reviews on here before I had ordered. Rude unhelpful store staff, initially told couldn't return items online that were paid for through pay pal (my daughters christmas gift to me) but if debit card presented would be able to. Daughter took debit card, staff took the card out of her hand and looked at it, then told she couldn't have return as the it was her name on the invoice (which it wouldn't be when she sent it to me) but if she took my debit card she could have the refund (not my money). So after the cost of 2 trips to a shop, decided to return by post at the additional cost of £4.20. Now 3 months on after items return, have only just received some of the amount owed and I am awaiting to see it the rest is going to be refund. Never shopping there again
2 years ago
Bonmarché has a
3.2
average rating
from
212
reviews
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