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I have also fallen foul of the terrible returns policy. Unable to get my size in store l was advised by staff to order online. The item was to small and l went back to the store only to be told l had to return by post and cover the cost. Evri are recommended for return and l have had an awfull experience with them who lost a parcel l was returning and it took me 4 months to get my money back So l will never shop in Bon marche again This is not customer service it is a con.
8 months ago
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Bonmarché has a 3.2 average rating from 212 reviews
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