Company returns policy is absolutely awful. I received a top that was marked as a size 12 on the packet but inside the garment was actually a size 20. Customer services told me they do not offer a free returns and that I had to pay the postage to return it, then send them the postage receipt and they would refund. Had an email today to say they are sending me a cheque!!! After having to drive to the post office and pay the postage to return the item I will now have to drive to the bank in the nearest town, pay car park just to bank a cheque for £3.30. This will leave me well out of pocket for a return that was the Companies issue not mine. I will not be purchasing from them again!!