I placed two orders in quick succession with Bonusprint, one for my wedding thank you cards, and one for Christmas cards featuring a wedding photo. The thank you cards arrived on time but were poorly printed and folded, to be honest I could have done a better job myself and it was embarrassing to have to send them out. The Christmas cards were ordered on the 7th December, before the cut off for Christmas cards. I received an email several days later saying they would be delayed, on checking the website they were not even in production until the 20th. I eventually received them gone 3pm on the 21st which was too late to send out for arrival before Christmas. They too were poor quality with the image being off-centre. However as this was the only year I was able to use our wedding photo as a Christmas card I sent them out. When I complained to Bonusprint they eventually said they would only credit me if I returned all of the cards, despite me saying I had had to use them as is. When I pressed they offered me 30% off my next order. Seeing as I wouldn't trust this company to print ANYTHING correctly or on time I will not be giving them any more business, so that is a pointless offer. I am disgusted they can be this poor and still in business. Avoid them, there are plenty of other reasonably priced companies out there that will do a much better job, I can personally recommend Photobox for one.
5 years ago
BonusPrint has a
1.3
average rating
from
90
reviews
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