It has taken me several weeks to start writing this review, because I was so annoyed at being let down by Bonus Print.
I used to use them in the past, quite happily, but this has been ruined by their atrocious service, this Christmas.
I ordered two Calendars, one of which needed to be sent overseas, in what I considered plenty of time ( the first week of December).
On the 20th( a Friday!),after frantic chasing on the 17th, I received a vague message saying that the order would be with me in plenty of time for Christmas, but that I could cancel, if I so wished!!!!
I don’t consider late afternoon on Christmas Eve ( when I finally received my Order), in “ plenty of time”
This cost me 4 lots of postage, because it was obviously far too late to send for Christmas and I had to post incomplete parcels. This was in addition to the embarrassement of trying to explain the lack of a present.
I am totally disgusted by the lack of service from Bonus Print. They have completely lost the trust of myself, my Family and friends. VERY, VERY POOR!
It is just a shame that I could not select 0 stars, because I certainly would have done.
4 years ago
BonusPrint has a
1.3
average rating
from
90
reviews
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