Worst customer service! We purchased multiple books in the same transaction, and when checking out, we put our postal address down correctly for an address in AUSTRALIA. Only after initiating contact with them, we found that they shipped our goods to BARBADOS! The two country names are not even closely spelt to each other to warrant a mistake such as that. For a book seller, a literacy inaptitude mistake like this is somewhat ironic, yet, borderline comedic. My two year old could do better data entry than that for goodness sakes Noting other negative reviews on another, and their 'copy and paste' response from the company in reply to those comments clearly shows that the Book Depository is not customer centric at all. All we are asking for is our money back, and to be told after multiple back-and-forth emails that it can take up to 10 weeks for the money to be returned is utterly deplorable. If you want better customer service, please be sure to shop elsewhere. Shame on you Book Depository!