This company gives no information to customers about their orders, order status, shipment tracking, etc. My first order took 6 weeks to arrive, and I never received any information or tracking information. For my second order, I heard nothing from them for 3 weeks. Then they suddenly sent me an email saying my order had been cancelled! NOTHING MORE! No explanation whatsoever. If you go on their website to check your account, it's the same. NO INFORMATION about orders except that they took your money. I've never seen anything like this. It's very irresponsible for a business to do this. I will not be using Book Depository anymore.