A very unpleasant experience but not with Booking.com but with one of the female receptionists when my group arrived at 5pm Sunday November 10...I would like to know what management would have done as I didn't have $100 in cash nor a credit card and had learned it was necessary on that day with my Sinclair Travel tour driver/guide..lthe rooms were paid for and the fridge was not stocked nor qould I be orderingdrinks from the Bar...that receptionist would pass muster as a Gestapo agent were a position available! What I want to know, is what would have happened had myt driver/guide not paid the $100 demanded of me!?? I have never been treated with such contempt at a 80 years on this planet with previous accommodation bookings to my credit, never experience such treatment, until the Lakes Resort Adelaide.