The refund procedure is terrible at booking.com. I received the confirmation for refunding my booking a month ago but sofar i have not received money back. I have tried to called them a few times but they keep saying they are waiting the confirmation from the hotel, eventhough it was a mistake from booking.com who made a double booking.
4 weeks ago
Booking.com B.V has a
2.9
average rating
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287
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