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Stephen bottomley
Good website, good communication via email re bookings, updates etc However during my recent stay I identified false advertising/information on their site along with poor service from the hotel. They claimed it would take 7 days to sort out but my stay was for only 5. Poor customer service as I haven't heard from them since.
7 years ago
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Booking.com B.V has a 2.9 average rating from 287 reviews

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