Charged twice. Booking.com failed to respond to my email. The hotel contacted them, a partial refund was made - some money was retained in a ‘wallet’ for future use - NEVER! The company has no complaints policy, and it refused to give me details of the Regulatory body, except the name in the Netherlands. Avoid them, and their sister company TRIVAGO!
5 years ago
Booking.com B.V has a
2.9
average rating
from
287
reviews
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