I booked an accommodation in Lisbon for 28th to 30th of April 2020. Due to the corona virus my flights have been cancelled. The reservation was made at Portugal Ways Culture Guest House in Lisbon. I sent couple of emails regarding a refund due to the current situation requesting a refund however no answer received from the Guest house and no refund has been made. I contacted many times Booking.com requesting a refund for the accommodation. A refund will not be made.This was the first and the last time I booked anything through Booking.com. In situation like when everyone is trying to stay safe with no clarity what is going to happen, you guys are taking peoples money and not refunding it clearly shows how greedy you are. DO NOT WASTE YOUR MONEY USING BOOING.COM AND PORTUGAL WAYS CULTURE GUEST HOUSE. They do not refund money and do not care about any circumstances. Will never use it again. Do not recommend at all.