I wouldn't recommend Booking.com A booking has been made in the same dates to two different cities. I was not aware of that. Once noticed, I canceled once of them with 7 days in advance before the arrival. They said it is no refundable. I felt no happy and decided to stop using Booking.com On the website, they don't let you to cancel your account. A right that everyone should have. Booking.com does not let you to delete the account. They should seriously be investigated and reported. It is dangerous really. They are plenty of properties listed without being verified and are scams. I called to customer service to cancel the account and was attended by a gentleman called Moaaz M. On 22nd of September 2025 at 10:40am. After explaining my situation and the wish of cancelling the account, he literally said. I will called you back. He never did it. He just ignored it. He is seriously shameless and horrible, miserable. Everyone should be aware of their practices. It would be good to share and spread the experience as much as we can so everyone is aware what is Booking.com and encourage people to try others alternatives like Trivago, Agoda, Airbnb... But no Booking.com I am working as distributor and public relations and I would share my experience as much as I can. I encourage to everyone to do the same