Unbelievably bad service. We booked a hotel in mid-February and want to change the date by 1 day due to a change in plans.
My wife called the hotel directly who immediately agreed to the change in date but said that Booking.com need to make the change on their system.
I called Booking.com customer service who completely refused to change the date, provide a refund, speak to the hotel themselves, or allow me to speak with a manager.
Avoid this terrible company and book direct with the hotel.
4 years ago
Booking.com has a
2.1
average rating
from
104
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
Related Photos & Videos
