There was no profile for the second traveler. Bookmundi lists a number for US (next to an American flag) which calls India whose hours are 9-5 India Time. This is less than useful for people living in time zones which are 10.5 hours different. Accomodations were good, however for that many people involved, few were helpful. Information was severely lacking, for example, the fact that US credit cards were non-functional: at banks, hotels (that is NOWHERE). The phone requires a Cuban sim card. In spite of these barricades to a happy vacation, but the fact I do like Rum and Mojitos both which in ample supply.