I had a $495 voucher for this website as my surf camp was cancelled due to COVID19. When I wanted to book a new camp they replied straight away saying the requested dates were not available. A few days before the voucher expired I wanted to book a new camp and got an email back that the requested dates were available. I was really excited and wanted to confirm the booking right away. Unfortunately the voucher did not appear on the payment page on their website and the only option to confirm the booking was to fill out my credit card details again. Which thank god I didn't do. I sent out an email to ask for instructions. They replied a few hours later saying the voucher should appear on the payment page. I send out 2 more emails to ask for help. This was 2 days before the expiry date. They never replied to me again. I then send them a very direct email telling them that I feel like being scammed. Never got a reply and my voucher expired and disappeared from my account on their website. I'm going to report this website. I wish I read the other reviews about this website before making the booking.