Firstly I would like to premise this review that this was an account around the 4200SR range and as such may not apply to most customers of Boosting Factory. Additionally, this review applies to only placement boosts as NET wins or SET SR boosting has guarantees on the SR gain. Finally, it is worth noting that Boosting Factory is a fairly 'premium' service, often costing significantly more than other options on the market, for such prices a certain level of attention to the customers needs are expected. My purchase of 10 placements games within the last week of the season, whilst swift my booster proceeded to go 3W-7L in placements, losing me around 130SR in total. As compensation I was offered a boost back to my original SR I finished at last season. Note that whilst this seems reasonable it went against their terms at the time which stated the following: "For each extra loss we will boost 4 NET wins per each extra loss, and for each draw we will boost 2 extra NET wins, free!" Additionally I was told that they cannot guarantee any win rate in higher MMR matches despite advertising a 60%+ WR guarantee at the time of purchase. On top of this I was told that no compensation of additional boosting could be given because of "unclaimed high SR orders" which obviously took president over my order as they came with a larger price tag. Overall I received my account back where it started, which is better than nothing but definitely not worth upwards of $60 of my money for the same SR I already was with a poor WR on my account, this is why I feel I have to leave Boosting Factory a negative review to ward of any other would-be customers in my same position. To clarify a few things for any customers (particular those of higher MMRs): 1) Do not buy a PLACEMENT boost service from this company if it is near the end of the season, as despite advertisement they do not guarantee WR at this point of the season. 2) You do NOT receive 4x NET wins per loss at higher (or any?) MMRs, instead you will be returned to your original rank of the prior season. 3) More expensive orders at higher ELOs will take president over your order despite the premium prices of the service as apparently their boosters are still spread too thin despite this (This may only apply to the end of season). 4) FAQ guarantees will be retroactively altered at their own whim and do not stand as any sort of actual insurance for your order.