Ordered cooker on 17 December, paid in full for it. Was not advised of delivery date so on 6 January I phoned to enquire when I could expect my cooker. The item had not been ordered from the manufacturer and the particular model has now been replaced by a more expensive version. I am now waiting for them to confirm whether they are going to meet their commitment or cancel the contract. In the meantime the required delivery date is getting ever closer and it is looking more and more likely our new kitchen will be fitted without a cooker. Beware in using this company, do not be fooled by the Boots name. David Rogers - Unbeatable.co.uk