Suffered a terrible experience with Boots, Buckstone, Edinburgh with a member of staff who was so rude and a completely unempathetic Manager who did nothing to diffuse what became a very heated exchange between us.Suffering from extreme stress and anxiety which ironically I had come in to collect my prescribed medications for,I left feeling most upset to the point I had to self medicate with Diazepam upon returning to my home afterwards.Have written to complain but over a week later have not even had the courtesy of an acknowledgement letter.Will be taking my custom elsewhere.