Ordered perfume for click and collect, when I opened parcel it contained a digital men's razor. I went back to Boots and advised them of this. They helpfully triedto phone another Boots to see if they had it but they didn't pick up. I was asked if I could come back to where I collected the parcel the next day as there was no manager and they were not sure how to process the refund. Fortunately I managed to get the perfume at another Boots (as I needed it that day as a present) for which I had to make a 20 mile round trip.
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