I think Boots has to be one of the worst pharmacies I've ever used. From their Area Manager Michelle Sheasby, who ignores emails (she repeatedly avoided giving me any information on their review sites and has tried to duck the service failings at Boots), to their awful pharmacies that disregard their duties to properly record medication when distributing it (leaving your team to pick it up), to this awful software called OMNICELL, that they peddle to care homes, that their pharmacists don't know how to use and that is slow, clunky and dangerous. This is a company that puts elderly people at risk I strongly advise anyone in Social Care considering using Boots to stay far away. Watch out for those contracts too, they will fail to fulfil their contractual agreements but try to tie you up in ridiculous breakcosts. Awful company. Run a mile. Lloyds was better. I think most pharmacies are. And we are a care home group so actually have the resources to overcome Boots' shortcomings