Boots used to be the go to chemist. Staff were friendly and helpful but a few years ago there was an obvious decline in it’s customer service..I think it was taken over. Our local Oxted branch has certainly followed this trend and although I am sure some of the seemingly skeleton staff are lovely etc the last couple of times I have shopped there I have encountered staff who were just plain rude…one was the pharmacist! Fortunately we have another chemist in the town which, although doesn’t carry as many lines, all the staff are friendly!!
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