Bought Boots PCR test needed result within 72 hrs of departure, result arrived 12 hrs after departure. No customer service at Boots no response from Royal Mail. Additioal emergency PCR test £129 lost day from work, so much stress and to rub salt into the wound Boots passing the buck, why don't they accept responsibility and learn from the mistakes, only chose Boots because I thought they were a professional reputable Company. Totally the opposite, incompetent and terrible customer experience.
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