I just wanted to say how a good customer experience at a shop makes all the difference. I was having a bad teary day and I was looking for some cream to get rid of my wrinkles! Daniella from the Boots store in The Galleries in Bristol was absolutely fantastic . Not only was she professional and efficient but she seem to care about my budget and was very honest also. She also made me feel very special and was so empathetic. By the end of my visit, not only did I purchase something more expensive because she explained it well and wasn’t pushy but I also felt happy by the time I left. I ended up buying my new product and some samples too. She certainly made my day. Staff like this are hard fo come by and she should be given a promotion ! Jessica Bell