Order had something missing had to phone twice as while they were trying to sort out got cut off twice. Got through to someone else who reordered item with minutes email came to say out of stock and wouldn’t be charged. I had been charged so again back on phone to speak to someone else she says she has refunded money so fingers crossed all sorted. In all have spent over 1hr today on phone to boots and at end of conversation she said have a nice day. I was until my parcel turned up. NEVER AGAIN
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