Ordered stuff to collect in store next day, didn't get any messages or anything so checked with ship, they said nothing had arrived for me. Checked the next day.. nothing, tried tracking, not working, tried various means of communicating over this past week, using the virtual assistant, email, 3 different phone numbers. And did not get one response. Finally got through to someone today and just asked for a refund. Which I have to wait for another 5 days for. Its a joke. They can't even tell me what happened or why nobody deemed it necessary to respond to me over the last week. Absolutely will not use again. Zero customer service and they don't care about it either