I booked up a Flu vaccination at a Boots Coventry Chemist on-line where I submitted my details that I was over 65 and so eligible for a free NHS vaccination. My appointment was for 15:50. I arrived at Boots at 15:35 and was asked at the Prescription counter if I had completed a questionnaire for the Flu jab. I said that I hadn't been prompted for this when I made my on-line booking, so I was asked to complete one on-line on my mobile phone and send it, which I did. I noticed a large queue for the prescription desk was forming. This was because there was only Pharmacist on duty and she was expected to manage both the prescription service and administer the Flu vaccinations. It was 16:15 when I was asked by the Pharmacist to accompany her for the jab. She asked me details about myself and if I was eligible for an NHS vaccination. I said that she should already have all this information on the Boots system since I had completed the questionnaire. She said that she was told I hadn't been able to complete this but then found the information. The Pharmacist did not have Flu injection with her so she then had to return to the Prescription area to collect it. I was wearing a PPE mask to guard against Covid because I am classified as a vulnerable person. Unfortunately, the Pharmacist wasn't. When I came out of the cubicle there was an even larger queue and a number of people waiting for vaccinations. Boots are getting paid for this Flu rollout and expect a shortage of staff to fit this in to an already busy prescription service. Shame on you Boots.