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Anonymous
Emailed to say two items were missing from my order, no reply apart from the computer generated one. Emailed again same thing. Tried to ask virtual chat and was told couldn’t help me and gave me a phone number to ring. Rung this number four times and was left listening to horrendous music each time for fifteen minutes. I have ordered several hundred pounds of things in the past from Boots will not do so again. After sales customer service is dreadful as you cannot speak to anyone or get a reply by email.
2 years ago
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Boots has a 2.6 average rating from 1,815 reviews

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